13Aug
From experience to taste: how food festivals cultivate loyal tourists
At traditional food festivals, dishes are not presented merely as meals; rather, they are offered as living narratives that embody the memory and spirit of place. A visitor may stand before a local cook who recounts the secrets of a dish inherited across generations, only to find themselves, days later, seeking to relive the same experience in the same location or in a similar destination. This raises a central question: what transforms a fleeting moment of tasting into lasting loyalty, and how does a visitor become a returning tourist who recommends the experience to others?
This question has been examined in a study published in the Journal of Arts and Social Sciences at Sultan Qaboos University, which offers an evidence-based answer. Drawing on a survey of 427 visitors to the Saudi food festival Feast, the researcher, demonstrates that satisfaction with the festival experience, measured in terms of food quality, event organisation, service standards, and opportunities for learning and interaction, is strongly associated with visitor loyalty and intention to revisit. The findings further indicate that this relationship is not significantly influenced by differences in gender, age, or educational background.
In the context of the Sultanate of Oman, this issue becomes increasingly pertinent: do local festivals succeed in transforming transient visitors into loyal tourists? Emerging indicators suggest a promising answer. The Muscat Nights Festival, for instance, extends beyond the provision of traditional foods such as luqaimat and rakhal bread, incorporating interactive cooking theatres that shift visitors from passive observation to active participation. This transition deepens the experiential impact and anchors the event more firmly in memory.
Similarly, the Muscat Eat Festival illustrates the economic dimension of this dynamic. Visitors do not merely purchase food; they support home-based producers, entrepreneurs, and authentic local products. In this way, the study underscores that tourism loyalty is not created by a single enjoyable dish alone, but by a holistic experience that enables visitors to depart carrying a meaningful sense of place with them.